Every on-site visit, from booked to signed.
Norwon helps businesses run the work that happens at a customer's location — with hands-on services and a platform that covers the whole visit: booking, dispatch, on-site capture, branded reports and e-signature.
The visit between the sale and the install, finally handled.
Fewer no-shows
Adaptive reminders and confirmation SLAs keep the day tight — no dead drives.
Nothing missed
The same guided form every visit, with required fields that can't be skipped.
Signed on site
A branded report, e-signed before the specialist leaves the driveway.
Smarter review
AI reads roof, panel and structural photos to speed up your office.
A services company and a platform, in one
Field assessment shouldn't be an island of spreadsheets and texts. Norwon brings the people to design your operation and the software to run it.
A services partner
We design your on-site workflow and build it with you — coverage, forms, messaging and reporting — not just hand you an empty tool.
A platform that runs it
Booking, dispatch, on-site capture, AI analysis, branded reports and e-signature — the whole visit in one place.
Built for any field team
Not industry-locked. If you send people to a location and need a record of what they found, Norwon fits.
Everything the visit needs
No stitching together a scheduler, a form builder, an SMS tool and a spreadsheet. Norwon covers the whole assessment.
Booked to signed in one track
Six stages, one record, visible to everyone involved.
Booked
A visit is created — often from your CRM — and the customer books a coverage-checked arrival window.
Captured
On site, a guided form collects the same structured data and annotated photos every time.
Signed & synced
A branded report is generated and signed on site, then flows back to your systems.
Built for teams in the field
If you send a crew to a customer's location, Norwon fits your workflow.
Solar Installers
Book the visit, capture the roof and electrical, run capacity, and hand engineering a design…
See solutionHVAC Contractors
Schedule load and pre-install visits across your whole service area, cut no-shows, and send …
See solutionRoofing Companies
Capture roof photos and measurements on a standardized form, get an AI read on condition, an…
See solutionHome Services & Renovation
Let customers book in-home visits online, capture a consistent estimate on site, and send a …
See solutionHome & Property Inspections
Standardize every inspection, capture photos with annotation, and deliver a signed, branded …
See solutionSurveying & Engineering
Give field crews a guided, structured capture form, conditional logic and annotated photos —…
See solutionNow offering energy audits across Canada
Beyond the software, Norwon delivers residential and commercial energy audits as a managed service — and powers energy-assessment teams with the same platform behind every Norwon visit.
- Envelope, insulation and air-leakage assessment
- Heating, cooling and ventilation review
- Clear, prioritized reports that support rebate applications
Coverage in every province and territory
Scheduling, reminders and reporting are province- and time-zone aware, coast to coast.
We'll build and run it with you
Norwon is a services company first. The platform is one part of what we bring.
Implementation & Setup
We design and stand up your entire on-site workflow — booking, coverage, forms, messaging and re…
Learn moreIntegrations & Automation
We connect Norwon to your CRM and existing tools so information moves on its own — no re-keying,…
Learn moreCustom Tooling
When the off-the-shelf option doesn't fit how you work, we build the missing piece — a specializ…
Learn moreManaged Field Operations
We can run the operation with you — coordinating specialists, dispatch and the field calendar — …
Learn moreTraining & Team Enablement
We train your field and office teams on the workflow you'll actually run — so adoption is fast, …
Learn moreReport & Document Design
We design the branded report and documents your customers see and sign — so the thing they remem…
Learn moreSee the workflow in action
Representative examples of field teams running on Norwon, start to finish.
A residential solar installer ends on-site design delays
Drone-first capture lets an off-site design team start while the specialist finishes the visit.
Read the storyAn HVAC contractor tames regional scheduling and no-shows
Coverage-aware booking and adaptive reminders keep a wide-area field team efficient.
Read the storyA roofing company makes every inspection consistent
A standardized form plus AI roof reads turn inspections into same-day signed reports.
Read the storyFrequently asked questions
What exactly is Norwon?
Norwon is a Canadian services company and software platform for running on-site visits and field assessments — booking, dispatch, on-site capture, AI analysis, branded reports and e-signature. We help design and run the workflow, and the platform powers it.
What kinds of businesses use it?
Any business that sends people to a customer's location: solar and HVAC, roofing, home services and renovation, inspections, surveying and engineering, energy auditors, utilities and telecom.
Can we put our own brand on it?
Yes. The booking page, the reminders and the signed report all carry your logo, colours and sender, and you can run multiple brands or divisions on one platform.
Where is Norwon available?
Across Canada — every province and territory. Scheduling, reminders and reporting are time-zone and province aware.
Do you offer energy audits?
Yes. Beyond the software, Norwon offers residential and commercial energy audits as a managed service across Canada.
How long does it take to get up and running?
Most teams go live within a few weeks. Because we do the build with you — coverage, forms, branding, messaging and integrations — the timeline depends mostly on how complex your forms and connections are, and we scope it up front.
Does it connect to the tools we already use?
Yes — Norwon connects to popular CRMs (Salesforce, Zoho CRM, Pipedrive and more), e-signature, email and SMS, accounting, storage and automation tools, plus custom connections our team builds for anything else with an API.
See it on your own workflow
Book a 30-minute demo and we'll walk your team through a real booking, an on-site capture and a signed report.